Alabama blue cross blue shield phone number

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Contact Us Member Services
Customer Service
Administration
Blue Cross and Blue Shield of Alabama
Email ALL Kids
Access Your Benefits
Changing Coverage?
Global Coverage
How do I contact Blue Cross Alabama?
Is Anthem BCBS the same as BCBS of Alabama?
Can I use Blue Cross Blue Shield of Alabama in another state?
What is copay for Blue Cross Blue Shield Alabama?

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Contact Us Member Services

Member Services

For general inquiries, you can reach us by calling the number below.

1.833.663.8713

Credence Blue Cross and Blue Shield
450 Riverchase Parkway East
Birmingham, Alabama 35244

Employers and benefit administrators

Credence Blue Cross and Blue Shield
450 Riverchase Parkway East
Birmingham, Alabama 35244

Contact ALL Kids Customer Service to:

Request an application be mailed or emailed to you
Request assistance with completing your paper or online application
Update your information such as address, phone number, your name and/or your child/children's name(s), employment and income changes to ensure ALL Kids has your current information
Answer questions about an application you submitted
Pay your premium

You may also email ALL Kids to request an application be mailed and/or emailed to you by using the form at the bottom of this page (please include your name and mailing address in the request when requesting an application by mail).

For specific questions regarding your submitted application, please call ALL Kids Customer Service at: 1-888-373-KIDS(5437). Due to privacy and security issues, ALL Kids does not respond to emails regarding questions or issues related to submitted applications.

You may review the Frequently Asked Questions page for general information about ALL Kids eligibility, enrollment and premium billing information.

Please Note: You can also Apply Online Now.

Follow ALL Kids on Facebook.

Customer Service

Hours: 7:30 a.m. - 4:30 p.m. (closed on state holidays)

Toll free: 1-888-373-Kids (5437)
Fax: (334) 206-3783

Address:

ALL Kids
P.O. Box 304839
Montgomery, AL 36130-4839

Administration

Toll-free: 1-877-774-9521
Admin. Fax: (334) 206-3784

Address:

CHIP
P.O. Box 303017
Montgomery, AL 36130-3017

Blue Cross and Blue Shield of Alabama

For questions about claims payments, health and dental benefits or to order insurance cards, please call Blue Cross and Blue Shield of Alabama at 1-800-760-6851. You may also visit them online at BCBSAL.

The dedicated Mental Health/Substance Abuse services phone number is available to parents and providers 24 hours a day, seven days a week. For information regarding network providers or to speak with a Mental Health professional, please call 1-877-297-0089.

Email ALL Kids

Thank you for your inquiry to the Alabama Department of Public Health (ADPH). For your security, please do not include personal identification and/or financial information (such as Social Security numbers, names and addresses of minors, bank account, and/or credit card numbers) on the submission form below. Emails submitted regarding general questions about ALL Kids and requests to have applications mailed or emailed to you will be responded to. Due to privacy and security issues, ALL Kids does not respond to emails with questions regarding applications that have been submitted. Please call Customer Service at 1-888-373-5437 for assistance with a specific submitted application.

In the event you do not see a submission form on this page, please check back at a later time. Every effort is made to respond to all inquiries in a timely manner. If you need immediate assistance, please call 1-800-252-1818 during regular business hours (Monday through Friday, 8:00 a.m. - 5:00 p.m.) excluding state holidays. We look forward to assisting you.

Access Your Benefits

You can use our interactive search to find your local Blue Cross Blue Shield Company's website. Your local company can help you to:

Change your coverage
Estimate the cost of a medical procedure
File or check on claim
Replace your member ID card
Review your balance
View your plan details

Looking for Insurance?

Learn about insurance options for Individuals & Families or Employers.

Save on products and services that enhance your health and wellness.

Changing Coverage?

If you are moving to a new state, changing jobs, out of work, getting ready to retire, or your employer has stopped offering insurance, Blue Cross Blue Shield can help.

Global Coverage

Blue Cross Blue Shield companies provide a best-in-class, comprehensive suite of international products and services for people who live, work and travel internationally, giving them confidence that quality care can be accessed wherever and whenever they need it.

Blue Cross Blue Shield Global™

Current Members

Blue Cross Blue Shield members have access to medical assistance services, doctors and hospitals in most countries around the world. To learn more about your international coverage visit BCBS Global® Core or contact your local BCBS company.

An Expanded Portfolio of International Solutions

Blue Cross Blue Shield offers enhanced coverage and service through its broader portfolio of international health insurance products to meet the unique needs of globally mobile individuals and businesses worldwide. International healthcare coverage is available for employers, individuals and students, providing peace of mind for everyone from short-term travelers to long-term expatriates, for destinations around the world.

Whether you or your business reside inside or outside the U.S., we offer international healthcare products that deliver the security and stability you have come to expect from Blue Cross Blue Shield.

Visit Blue Cross Blue Shield Global to learn more about our full range of international products and services.

The Blue Cross Blue Shield Association is an association of 35 independent, locally operated Blue Cross and/or Blue Shield companies.

How do I contact Blue Cross Alabama?

Call 1-855-880-6350 7 a.m. - 6 p.m. Central Time, Monday through Friday. Email Customer Service.

Is Anthem BCBS the same as BCBS of Alabama?

Are Anthem and Blue Cross and Blue Shield of Alabama the same company? No. Anthem and Blue Cross and Blue Shield of Alabama are completely separate companies.

Can I use Blue Cross Blue Shield of Alabama in another state?

Most Blue Cross Blue Shield members can rest easy since Blue Cross Blue Shield coverage opens doors in all 50 states and is accepted by over 90 percent of doctors and specialists. And if your extended travel plans take you abroad, you can ensure you have access to quality care through GeoBlue.

What is copay for Blue Cross Blue Shield Alabama?

$35 copay/physician per visit $150 copay/facility per visit & $35 copay/physician per visit Benefits are for medical emergencies and treatment of accidental injuries if treated within 72 hours; Facility and Physician charges for treatment of accidental injuries treated after 72 hours covered at 80% of the allowed ...

alabama blue cross blue shield phone number