America first federal credit union customer service

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Are you having problems with your debit card and need to find the America First Credit Union customer service number? Perhaps you are interested in opening an account for your child, and you need to find the minimum age required for an account. Do you need to reorder checks? Regardless of your reasoning for contacting America First Credit Union, read on to find out how to do it.

America First Credit Union Customer Service Number

Of course, each of their branches has their own phone number, but if you are trying to ask a general question about this bank call 800-999-3961. The phone is answered Monday through Friday from 8 a.m. to 8 p.m. and on Saturdays from 8 a.m. to 7 p.m. MT. They are closed on Sundays and bank holidays.

America First Credit Union Email/Contact Form

America First promises to be quick to respond to emails. Test this by emailing mailto:[email protected].

America First also has a unique-looking contact form. It is located here: https://americafirst.az1.qualtrics.com/jfe/form/SV_86aT8OtOnb1Jz1i.

Customers may choose from a sad face to report an issue or a concern, a happy face to report a compliment, or a brain to give a suggestion. You are then asked to choose whether you dealt with a branch, call center, or the website.

America First warns customers not to send private banking information through emails or their contact forms on their website. Instead, use the online banking portion of their website to conduct official bank business. This makes sense. It is never a good idea to send your baking account numbers through a website where you either choose a happy face for a frowny face to report customer service issues.

America First Credit Union Mailing Address

America First is located in Ogden, Utah. Mail correspondence to

America First Credit Union
PO Box 9199
Ogden, Utah 84409

Check their website to find the address for your local banking establishment. https://www.americafirst.com/about/contact/branches.html

America First’s Live Chat

America First offers live chat at https://www.americafirst.com/about/help/faq/chat-help.html – faq-section. There were no hours associated with this feature, and it did not seem to work during a regular weekday morning.

America First’s Support Website

Do you have questions regarding the recent merger with Altier? Questions regarding the merger as well as other banking questions are answered in the FAQ section of their website. It is located here: https://www.americafirst.com/about/help/faq/chat-help.html – faq-section.

Customers can also receive answers to questions regarding ABC Deals, bill pay, direct deposit, online statements, mobile banking, health savings, Quicken, Picture Perfect, speech access, and their Visa card. Also, check out answers to questions regarding online banking and Apple Pay. Are you looking for the bank’s routing number? It is 324377516.

America First’s Social Media Accounts

Follow America First on their social media accounts to look at fun content and to learn more about banking options.

America First’s Facebook: https://www.americafirst.com/about/help/faq/chat-help.html – faq-section

Customers can send messages via Facebook. Do not send any personal banking information over this platform.

America First’s Twitter: https://twitter.com/AFCU

Customers are unable to send messages or Tweet to customer service reps over this website. Follow them on Twitter for entertaining content and to learn more about services offered through the bank.

America First’s Pinterest: https://www.pinterest.com/americafirstcu/.

There’s a surprising amount of fun content on the credit union’s board. See boards with wedding ideas, recipes, and college savings tips.

America First’s Instagram: https://www.instagram.com/americafirst/

Discover how the credit union gives back to their local communities by following the bank on Instagram.

America First’s YouTube Channel: https://www.youtube.com/channel/UC_0lF10ecPkX5Sha3P_pn9g

With a surprising number of fun videos available, America First’s YouTube channel is worth a few minutes to peruse.

America First’s LinkedIn: https://www.linkedin.com/company/america-first-credit-union/

Need a job? Discover job openings on America First’s LinkedIn page. Also, see who you know who works there.

America First’s Google+: https://plus.google.com/+americafirstcreditunion

Read fun and informational content on their Google+ account.

About America First Credit Union

Not to be confused with America First National Credit Union, America First Credit Union is headquartered in Utah. It was founded in 1939 and has 121 branch locations. Many of its members are active and retired military personnel.

America First Credit Union Headquarters Location Map


How do I talk to people at America First Credit Union?

Call 1-800-999-3961 and we'll be happy to answer any questions you might have about your America First membership.

What is my America First user ID?

When you first log in, your user ID is your account number. You may create a customized user ID at any time. We'll also ask you to verify your personal information. To ensure we have the most up-to-date contact information, a mobile number and email address are now required.

Does America's First Federal credit union use Zelle?

We have partnered with Zelle® to bring you a fast, safe, and easy way to send and receive money with friends, family, and other people you trust. Zelle® is available right in online & mobile banking, so you don't need to download anything new to start sending and receiving money!

How do I dispute a charge on America First?

You can use online banking. Log in, click on the transaction amount, and select Dispute this Transaction. You can also call 1-800-999-3961 or visit a branch. Contacting the merchant is another option.