Capital one secured credit card customer service number

Platinum Mastercard®

Platinum Mastercard® from Capital One

Get the credit you need with no annual fee, plus automatic credit line reviews.

Capital one secured credit card customer service number

Recommended credit:

Find out if you’re pre-approved with no risk to your credit score.

Purchase APR28.49% variable APR

No hidden fees

Avoid foreign transaction fees and authorized user fees.

Risk-free pre-approval

See if you’re pre-approved for this card with no risk to your credit score.

Automatic credit line reviews

Be automatically considered for a higher credit line in as little as 6 months.

$0 fraud liability

You’re fully covered from fraudulent charges if your card is ever lost or stolen

Credit score monitoring

Get unlimited access to your credit score through CreditWise.1

Capital one secured credit card customer service number

Platinum Mastercard®

With Capital One, you get more than just credit2

Find out if you’re pre-approved with no risk to your credit score.

Other perks included in your cardholder membership:

Account Alerts

Set up personalized email or text reminders to help you stay on top of your account.

Autopay

Set up Autopay for your account and your payments will be made automatically every month.

See Monthly Recurring Transactions

24/7 access to a list of merchants that charge your Capital One card monthly, like subscriptions and bills on your account at www.capitalone.com.

Authorized User

Balance Transfer

24/7 Customer Service

Helpful customer service representatives are available to assist you 24 hours a day.

Security Alerts

Get notified via text, email, and phone if Capital One notices potential suspicious transactions on your account.

$0 Fraud Liability

If your card is lost or stolen, you will not be responsible for unauthorized charges. 3

Card Lock

Lock your card in the Capital One Mobile app if it’s misplaced, lost, or stolen.4

Virtual Card Numbers from Eno

Pay for online purchases with virtual card numbers and keep your actual card number to yourself. Learn more about Eno.

Account Alerts from Eno

Receive an alert if Capital One detects a potential mistake or unexpected charge like a potential duplicate purchase or a sudden recurring bill increase. Learn more about account alerts.

CreditWise

Capital One Mobile App

CreditWise from Capital One

Monitor your credit with CreditWise. It’s free for everyone—whether or not you have a Capital One credit card—and it won’t hurt your score.1

Eno, your Capital One assistant

Wherever you are, Eno keeps an eye on your accounts 24/7, sends alerts when something’s up, and is always ready to answer questions—so you can keep moving.

Instant Purchase Notifications

Stay on top of your spending by receiving a push notification each time a new purchase is approved on your account.

No Foreign Transaction Fees

You won’t pay a transaction fee when making a purchase outside of the United States.

ATM Location Services

Receive help finding the nearest ATM when traveling.

Emergency Card Replacement

If your credit card is lost or stolen, you can get an emergency replacement card.

Tap to Pay

Just like in your mobile wallet, you can now tap to pay with your contactless card. It’s a fast and secure way to pay. Simply hold or tap your card on a contactless-enabled card reader and you are good to go.

See all Card Benefits

Rate and fee information

Choose a card to view its rate and fee information

Looking for other cards that can help you build credit with responsible use?

Rewards

Annual Fee

Security Deposit

Recommended Credit

Purchase APR

Capital One Customer Ratings

Capital one secured credit card customer service number

Platinum Mastercard® Card

4.5 out of 5

Based on 9,327 ratings

91% of reviewers recommend Platinum Mastercard® Card

5 star 72% 4 star 18% 3 star 5% 2 star 2% 1 star 3%

Capital one secured credit card customer service number

These reviews are managed by Bazaarvoice and comply with the Bazaarvoice Authenticity Policy, which is supported by anti-fraud technology and human analysis.

1 CreditWise availability will vary depending on ability to obtain your credit history from TransUnion® and is free for everyone whether or not you have a Capital One credit card.

2 Some cardholder benefits are only available to the primary cardholder and not authorized users.

3 $0 fraud liability claims are subject to investigation and verification.

4 With Card Lock, some activity may continue, including returns, credits, payments, interest, dispute adjustments, other account fees, purchase transactions during system downtime and certain other exempted transactions.

5 Your security deposit will be returned and your account unsecured. All other card terms and features will remain the same.

Credit Level Guidelines

Which of these 4 best describes you?

Capital one secured credit card customer service number

Rebuilding Credit

I've defaulted on a loan more than once.

OR

I've been declined for a credit card in the last 3 months.

Capital one secured credit card customer service number

Fair Credit

I've defaulted on a loan in the past 5 years.

OR

I have limited credit history. I’ve had my own credit card or other credit for less than 3 years (including students, people new to the U.S., or authorized users on someone else's credit card).

Capital one secured credit card customer service number

Good Credit

I have not declared bankruptcy or defaulted on a loan in the past 5 years. I have a credit card or loan and have not been more than 30 days late on any payment in the last year.

Capital one secured credit card customer service number

Excellent Credit

I've never declared bankruptcy or defaulted on a loan; I haven't been more than 60 days late on any credit card, medical bill, or loan in the last year; I've had a loan or credit card for 3 years or more with a credit limit above $5,000.

These are only guidelines to help you narrow your selection, and additional factors from your application and credit history will also be considered. You may meet these criteria and still be declined. Please review the product disclosures on the card application for additional information about eligibility.

How do I check the status of my Capital One secured credit card?

You can check the status of your application anytime by calling 1-800-903-9177. We will notify you in writing of our decision within 7 to 10 days of your application.

Does a Capital One secured credit card build credit?

Building Credit With a Secured Credit Card From Capital One Secured cards might not help you build credit any faster than other credit-building methods, but it's possible to improve your credit gradually with consistent, responsible use. If it fits your needs, you could apply for a Capital One secured credit card.

How do I get my Capital One secured credit card back?

Capital One refunds security deposits in two ways: You can earn back your deposit as a statement credit by using your card responsibly. Or it will be refunded when you close your account and pay your balance in full.

Does Capital One have 24 hour customer service?

Sign in to www.capitalone.com 24/7. Call our Interactive Phone Service with 24/7 access at 1-888-464-7868. Speak to an Associate at 1-800-289-1992 from 8 AM to 8 PM, 7 days a week.