Frigidaire water dispenser not working but ice maker is

Have you been wondering why your Frigidaire refrigerator won’t dispense water or ice? There are some common reasons why this can happen. We’ve compiled a list of troubleshooting tips to help you identify the cause of the problem. Let’s take a look.

Frigidaire Refrigerator Won’t Dispense Water or Ice

Check out our troubleshooting guide if your Frigidaire refrigerator won’t dispense water or ice to help identify the problem and how to fix it.

Water Filter Is Clogged

Is your Frigidaire refrigerator water dispenser not working? Try checking the water filter. Over time, the water filter becomes clogged, rendering it inefficient and limits water flow through the dispenser.

If your Frigidaire refrigerator won’t dispense water or ice and you have not changed the water filter in over 6 months, it is past due for a change. Change the filter using a factory authorized brand filter. You should experience an increase in water flow as well as better tasting, higher quality water to drink.

Keep an extra water filter on hand and continue to change the filter every six months for optimal results.

Frigidaire water dispenser not working but ice maker is
Image from Frigidaire

Water Line Is Frozen

You may have your freezer temperature set too low if your Frigidaire water line keeps freezing. When the freezer is too cold, the water line to the refrigerator water dispenser can freeze.

To determine if this is the case, disconnect the tube at the bottom of the door and attempt to blow air through the tube. If you cannot get air to pass through, the water line is blocked with ice. If the water tube is frozen it needs to be thawed out.

To prevent a frozen water line in the future, make sure the freezer temperature is set to between 0-10 degrees Fahrenheit.

Defective Water Inlet Valve

The water inlet valve supplies water to the dispenser when activated. Voltage is sent to the valve, which allows water to flow. If there is not adequate water pressure or power to the valve, water flow will be restricted.

A multimeter can be used to check for continuity of power to the water inlet valve. This is best done by a qualified technician.

Faulty Door Switch

A fresh filter and adequate pressure should do the trick if your Frigidaire refrigerator won’t dispense water or ice. If you’ve already changed the filter and know the pressure is fine, then the next likely culprit would be a defective door switch.

The door switch turns off the water and ice dispenser when the refrigerator door opens. If the switch fails, the dispenser will stop working.

You can take apart the dispenser to check the valves and switches if you’re feeling pretty confident with your DIY skills. Use a multimeter to check for continuity and refer to your owner’s manual for replacement parts.

Frigidaire water dispenser not working but ice maker is
Photo Credit: Home Tips

Broken Dispenser Switch

When you discover your Frigidaire refrigerator not dispensing properly, check to see if you have a broken dispenser switch. The dispenser switch sends voltage to the dispenser itself. If one of the dispenser switches fails, a Frigidaire refrigerator won’t dispense water or ice.

The dispenser switch needs to be tested for continuity with a multimeter. If there is no continuity, it needs to be replaced.

Does disassembling your entire water dispenser sound like more than you bargained for? You’re not alone. Not to worry though; the repairman will know what to do. Contact Ortega’s Appliance Service for the best refrigerator repair Albuquerque has to offer.

If your Frigidaire refrigerator is not making ice anymore, but the water dispenser still works (or only works slowly), don’t lose your cool! This is a common problem. Read on for the most common underlying causes and solutions to get your ice maker working again.

If you are in need of a replacement ice maker assembly, iFixit offers several of the most common assemblies.

If the refrigerator ice maker is not working, check the ice maker switch. This switch frequently gets turned off by accident. If the switch is turned on but the ice maker still doesn't work, check the switch for continuity with an Ohm meter. Replace as needed.

Whenever your ice maker stops working, check the temperature of the freezer. If the freezer temperature is above 10 degrees F (-12 C) the ice maker will not work properly. It functions best when the freezer temperature is set between 0 and 5 degrees F (-18 to -15 C). If the freezer temp is too high, make sure the condenser coil is clean and the condenser fan is working to cool the condenser and compressor. Check the evaporator coil for frost—if too much frost builds up, the air can't circulate through the coil and you will need to check the defrost components for a failure.

Another reason why the temperature may be unstable is due to a faulty door seal. Without a good seal, temperatures become unstable with warm air seeping into the fresh food door. When the temperature sensor detects the warmer air, the controller keeps the compressor running overtime to maintain the correct 37-degree temperature for fresh food. This excessive cooling causes the freezer temperature to fall well below zero, which will freeze the tip of the water tube that provides the ice maker with water.

Keep in mind that for proper door suction and sealing, the doors need to be self-closing so their own weight helps maintain the seal. The leveling rollers or legs need to be adjusted to tilt the fridge back slightly. When a proper seal is made, within 24 hours the defrost cycles will thaw the water tube and ice production will start.

If the refrigerator ice maker is not working the water filter might be clogged. Try changing the water filter.

If the ice maker still doesn’t work, the water pressure in the house might be too low. The water inlet valve which supplies water to the ice maker is designed to work with a minimum of 20 psi of water pressure.

If the refrigerator ice maker is not working, the door switch might be defective. When the freezer door is opened, the freezer door switch does two things: it turns on the light in the freezer, and turns off the ice maker and dispenser. If the door switch fails, the dispenser will not turn on. The switch can be checked for continuity with an Ohm meter. If it doesn’t have continuity, it should be replaced.

If the temperature is correct but the ice maker won’t work, the water inlet valve might be defective. The water inlet valve is an electrically-controlled mechanical valve that opens to supply water to the dispenser and ice maker. If the water inlet valve is defective, or if it has insufficient pressure, it won’t allow water to flow through. As a result, the ice maker won’t make ice.

The valve requires at least 20 psi to function properly. Make sure that the water pressure to the valve is at least 20 psi. If the water pressure is sufficient, use a multimeter to check for power (continuity) to the water inlet valve. If the water inlet valve has sufficient pressure and is getting power, but the ice maker won’t fill with water to make ice, replace the water inlet valve.

If the ice maker is not working it could be that the ice maker assembly itself is defective. There are several components in the control module of the ice maker that can fail, and most are not sold separately. Also, ice makers have a relatively short lifespan, and may not always be worth fixing. If other, simpler parts like the water inlet valve or shut-off arm have been ruled out, and the only thing left is the ice maker itself, replace it as a unit.

If the ice maker is not working the ice level control board might be defective. The refrigerator is equipped with an infrared light beam to detect the level of ice in the ice bucket. As the level of ice reaches the top, the beam is interrupted and the ice maker shuts off. As ice is used up and the level of ice drops below the beam, the ice maker starts up again. If the ice level control board fails, the ice maker will stop making ice.

If the ice maker is not working, the icemaker mold thermostat might be defective. Inside the control module of the ice maker is a thermostat which monitors the temperature of the ice mold (ice tray). Once the mold reaches the proper temperature, the ice maker starts a harvest cycle by ejecting the ice cubes and refilling with water. If the mold thermostat is defective, the ice maker doesn't advance. The thermostat can be checked for continuity. Replace it as needed. The freezer temp should be between 0-5 degrees for optimum performance.

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Why does my ice maker work but not the water dispenser?

Frozen Tank or Tubing: The water reservoir tank or tubing could be frozen. If frozen, you would get water to the icemaker but not the dispenser. The water reservoir tank or tubing is typically located behind the vegetable drawers or on the left side of the fresh food compartment.

Why is my Frigidaire refrigerator not dispensing water?

Make sure the water filter is positioned properly – simply remove and re-install the water filter to double check. The water filter may be clogged or overdue for replacement. If water is dispensing slowly or not at all, or your water filter is older than 6 months – it's time to replace.

Why is my refrigerator making ice but not dispensing?

Clean the ice bin (wipe/dry) and replace in proper position. When new ice is produced, the dispenser should operate. Additionally, ice may be jammed between ice maker and ice bin. Take out the ice bin completely and remove the ice cubes.

How do I reset my Frigidaire water dispenser?

Press a glass against the water dispenser lever and fill the glass with water. Empty it and repeat for four minutes to flush the system. Turn the ice maker on. Press and hold the "Water Filter" button for three seconds to reset the filter status.