How to close a discover checking account

Q: Can I close Discover Card?

Request cancellation. Contact your credit card companys customer service department by calling the number on the back of your card, and let them know you want to cancel your card. Destroy your card. Its always a good security practice to shred or cut up your card before you throw it away.

You can manage your Discover credit card and bank accounts conveniently and securely from anywhere, using Discover’s Mobile App. Check your account balance, view your account info, make and edit payments, add your card into Apple Pay, manage your rewards, and more - all from your mobile device.

Table of Contents Show

What’s New
Ratings and Reviews
Loving my Discover App
Horrible customer service and computing errors
Worst Experience Ever
App Privacy
Data Linked to You
Data Not Linked to You
Information
More By This Developer
You Might Also Like
How do I close my Discover Bank account?
What happens if you close a bank account with money in it?
Can I close Discover Card?
Can I close my online bank account?

Do you have questions or comments about Discover’s Mobile App? Email us at: .

FAST ACCOUNT ACCESS
• Log in quickly with a 4-digit Passcode
• Log in faster with Discover Touch ID, available for users with Discover passcode enabled on an eligible device – not supported on modified or jailbroken devices
• Enable Quick View to view account information without logging in

MANAGE YOUR DISCOVER CREDIT CARD ACCOUNT
• Check your balance and available credit, and view or download monthly statements
• View and search transaction activity
• Make payments and edit or cancel pending payments
• Redeem rewards, in any amount, as a statement credit towards your monthly bill, including your minimum payment due
• Redeem rewards, in any amount, as an electronic deposit to your bank account
• Redeem rewards for gift cards starting at only $5. Plus, get an added bonus on every card
• Link your Discover card to your Amazon and PayPal accounts to make it easier to earn and pay with rewards for eligible purchases at checkout
• View your FICO® Credit Score* for free and learn what it means to lenders
*See FICO® Credit Score terms at Discover.com/FICO
• Freeze or unfreeze your account to prevent new purchases, cash advances, and balance transfers
• Add your card into Apple Pay to use for purchases in-store on eligible devices with iOS 9
• Send and receive messages from Discover Customer Service
• View and edit your account profile
• Activate a new card or report a current card as lost, stolen or misplaced
• Use the Travel Notification feature to help ensure uninterrupted use of your card while traveling
• Sign up to receive alerts about your account

MANAGE YOUR DISCOVER BANK DEPOSIT ACCOUNT AND PERSONAL LOAN ACCOUNT
• View account balances, summary and transaction history
• Track account activity and schedule transactions
• Transfer money
• Pay bills
• Deposit checks
• Find ATMs - Nationwide ATMs available to use your Discover debit card
• View statements
• View and send secure messages
• Make Personal Loan payments

Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license.

Discover received the highest score in the J.D. Power 2022 U.S. Credit Card Mobile App Satisfaction Study which measures customer satisfaction with financial institutions’ mobile applications for credit card account management. Visit jdpower.com/awards for more details.

Discover Bank received the highest score in a tie in the checking segment of the J.D. Power 2022 U.S. Direct Banking Satisfaction Studies of customers’ satisfaction with branchless banks. Visit jdpower.com/awards for more details.

Mobile Privacy Statement:
https://www.discover.com/privacy-statement

Mobile Terms of Use:
https://www.discover.com/credit-cards/help-center/discover-terms-of-use.html

What’s New

Nov 2, 2022

Version 2215.0

- Bug fixes and performance improvements

Ratings and Reviews

4.9 out of 5

3.8M Ratings

Loving my Discover App

I'm just so in love with this app. I logged in this morning to review my credit portfolio and I'm so thrilled at the updated breakdown feature! Detailing my total revolving debt, my number of inquiries, any late payments, (in the last year verses the last 7 years!!!- WOW) among others! You know what I'm most excited about though? The fact that I know Discover is likely already working on ways to improve on this feature and I already LOVE it so much! So I'm sure I'll be blown away when another update hits. Understanding my credit portfolio is super duper important to me. I'm an AMEX employee and card holder (18 years strong and love my company 100%) but I recall when I chose to get this Discover card it was because you were the first plastic I knew of that would actually give a cardholder access to their Fico score for free! Since then every one has jumped on, but you keep reinventing the game! You're ahead by far, and while others are still showing a bare Fico score, you're giving details that are so relevant and necessary for a customer like myself. You guys are doing great and I'm a fan! ✊🏿 #DiscoverIt

Horrible customer service and computing errors

Last two times I went to make a payment, I specifically changed it from the default bank to my work provided bank account. Despite this, it’s taking the money from my default account that is hardly used and doesn’t have the funds to cover. While I’m not sure if this is the company or apps fault, they refuse to fix or change anything, and when trying to use the live chat, it keeps exited me out of the app and even deleted my chat history. Good thing I got screenshots. Then it started me back at the beginning of talking to the virtual assistant, and I lost what little progress I had made talking to the first agent I had before the app closed out on me. I have been charged $70 in overdraft fees from them taking money from the wrong account that I explicitly told them not to do again the first time this happened. Since you’re downloading this app, it’s too late to warn you about the horrible customer service and not choose this credit card, but be prepared to have no solution to your problem after over an hour of trying to deal with representatives through this app. I will be paying off my card by transferring money through my work account to my default account, which I shouldn’t have to do since I paid them just fine in the past, and then closing my account with this horrid company.

Worst Experience Ever

I apply to one of Discover Cards and I was approved with $1000 credit line. Then I was called by one agent to verify my information . I sent them my social security, driver license, proof of address among other documents. So far I was approved and my card was on the way. Then a few days later another person called me asking for the same information to be sent again and telling me that they need that again to approved my request. I thought that it was someone trying to still my identity, so I told that person that I would not send any info again and that they could close my application . Then I call discover to report that issue . They then told me that my account was close because of that call and that they ask for the same document twice and that they could not open my application again . I received my card today because they sent it and when I try to activate the card they told me that the account was close as I requested in that call and they cloud not do anything to reopen that account .

App Privacy

The developer, Discover Financial Services, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

User Content
Identifiers
Usage Data
Diagnostics

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Information

Seller

Discover Financial Services

Size

121.7 MB

Supports

Wallet
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How do I close my Discover Bank account?

Discover lets you close your credit card account over the phone, and you can get started by calling either the number on the back of your credit card or 1-800-DISCOVER. You may need to provide information such as: Your name. Your account number.

What happens if you close a bank account with money in it?

Most banks, when closing your account, would like to see the account being at zero before they proceed with the closure. If you have funds in your account, you can either withdraw them, transfer them, or the bank will deduct certain charges from them in order to cover its costs.

Can I close Discover Card?

Request cancellation. Contact your credit card company's customer service department by calling the number on the back of your card, and let them know you want to cancel your card. Destroy your card. It's always a good security practice to shred or cut up your card before you throw it away.

Can I close my online bank account?

Some banks may let you close your account online with options such as a live chat with customer service. But if closing your account online isn't an option at your bank, you may be able to do it over the phone, by mail or fax or in person.