How to connect samsung watch to samsung phone

The Samsung Galaxy Watch 4G can only be connected to compatible Samsung devices and selected plans on our EE network.

What Samsung devices are compatible with the Samsung Galaxy Watch 4G?

What Samsung devices are compatible with the Samsung Galaxy Watch 4G?

To be compatible, your Samsung device needs to:

  • be on the EE network with either a pay monthly or SIM only plan 
  • run Android 4.3 or higher
  • have at least 1.5GB RAM

How do I pair my device with my Samsung Galaxy Watch 4G?

How do I pair my device with my Samsung Galaxy Watch 4G?

Your watch includes an eSIM which is then used to pair your watch with your device and connect to your plan. Follow the instructions below to pair your devices:

  1. 1

    power on your device and download the Samsung Wearable app

  2. 2

    turn on your watch and open the Samsung Wearable app

  3. 3

    the app will prompt you to turn on your Bluetooth - you'll then get a notification on your watch and your device with a pairing code

  4. 4

    follow the steps to pair your device and watch then set up your mobile network on the Samsung Wear app to complete set up

  5. 5

    during the pairing of your devices ensure not to take either device out of proximity of the other or power off either device during set up

  6. 6

    after your eSIM is set up you'll be prompted to restart your watch

  7. 7

    allow up to 4 hours for your data plan to activate and show on your device 

How do I buy an EE data plan if I bought my Samsung Galaxy Watch 4G from another retailer?

How do I buy an EE data plan if I brought my Samsung Galaxy Watch 4G from another retailer?

Before you start, you need to: 

  • pair your watch to your Samsung device (follow the steps above) - your device must use the EE network  
  • download the Galaxy Wearable app
  • create an EE account (if you don't already have one) 

Follow these steps to buy an EE data plan for your Samsung Galaxy Watch:

  1. 1

    open the Galaxy Wearable app

  2. 2

    select Mobile Networks and then Next 

  3. 3

    log in using your EE account details

  4. 4

    select the EE Smart Watch plan and agree to the Terms

  5. 5

    follow the instructions on your phone to complete the set up

  6. 6

    your phone will notify you when your mobile connection is set up (it can take up to 4 hours)

Do I need to insert the eSIM into my Samsung Galaxy Watch 4G?

Do I need to insert the eSIM into my Samsung Galaxy Watch 4G?

No, you don't need to insert an eSIM in your watch - it's not a physical SIM and it will be automatically downloaded to your watch during the pairing process.

Can I use my Samsung Galaxy Watch 4G plan abroad?

Can I use my Samsung Galaxy Watch 4G plan abroad?

No, roaming is not available on the Samsung Galaxy Watch 4G plan. However, you’ll still be able to use most of its features if it’s connected to your device via Bluetooth.


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How to connect samsung watch to samsung phone
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Connecting a Samsung Galaxy smartwatch to a new phone can be a little annoying. Sadly, it’s not as easy as simply tapping a “connect” button. We’ll show you how to make the process as painless as possible.

The process begins on your Samsung Galaxy Watch itself. First, press the “Power Button” to open the app gallery and then tap the “Settings” app (represented by a gear icon) from the list.

How to connect samsung watch to samsung phone

Scroll all the way down to the bottom of the “Settings” menu and tap “Connect to a New Phone.”

How to connect samsung watch to samsung phone

The next screen will ask you to back up your data. We highly recommend doing this to make the transition as smooth as possible. Tap “Back Up Data.”

How to connect samsung watch to samsung phone

This will launch the Galaxy Wearable app on your old phone and open the backup settings. Select “Back Up Data.”

How to connect samsung watch to samsung phone

After it’s done “Preparing,” you’ll see a list of things you can back up. Select all the categories you’d like to save and then tap “Back Up.”

How to connect samsung watch to samsung phone

Tap “Done” when it’s complete. Now go back to your watch and navigate to the “Connect to a New Phone” screen again. This time, tap “Continue.” Everything on the device will be deleted.

How to connect samsung watch to samsung phone

After the watch has finished resetting, it will reboot. We can now switch over to your new smartphone. Open the Galaxy Wearable app and select your device from the list.

How to connect samsung watch to samsung phone

It will scan for your smartwatch nearby. Select your watch from the list when it appears.

How to connect samsung watch to samsung phone

Next, tap the screen to connect to your watch, and tap “Pair” from the Wearable app.

How to connect samsung watch to samsung phone

You’ll see a “Finishing Pairing” animation on the Wearable app. It will say “Watch Paired” when complete. Tap “Agree” to continue.

How to connect samsung watch to samsung phone

The next step is to link the appropriate plugin for your specific watch. Tap “OK” on the pop-up message to proceed.

How to connect samsung watch to samsung phone

Select any of the options shown on this screen, or tap “Skip.” If you made selections, tap “Next.”

How to connect samsung watch to samsung phone

You’ll be asked to sign in to your Samsung account. You need to do this to access the backup we made earlier. Tap “Sign In.”

How to connect samsung watch to samsung phone

Follow the steps to enter your username and password.

How to connect samsung watch to samsung phone

The app will now ask if you’d like to restore from a backup. Select “Check For Backup” and then tap “Next.”

How to connect samsung watch to samsung phone

Select all the things you want to restore and tap the “Restore” button.

How to connect samsung watch to samsung phone

That’s it! Your watch will now be restored to how it was with your old phone. There may be a few odds and ends to correct, but the majority of things will be how you left them.

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Why wont my Samsung watch connect to my Samsung phone?

If your watch will not pair to a phone, or if it randomly disconnects, restart your watch. You should also make sure the Galaxy wearable app is up to date, but it may be necessary to reset the app and unpair your watch.

Can Samsung Smart Watch connect to any phone?

Non-Samsung phones running Android can also connect to Galaxy Watch and Gear. For the best results, make sure your device has the latest software, and be sure to get the Galaxy Wearable app from the Play Store.

How do I pair my Samsung Bluetooth with watch?

On your watch, navigate to Settings. Then, swipe to and tap Connections, and tap Bluetooth. Verify the switch for Bluetooth is turned on, and then make sure the headphones are in pairing mode. Tap Bluetooth audio or Bluetooth headset, and then select the desired Bluetooth headphones.