Forward your business calls anywhere.
Answer calls wherever, whenever, with call forwarding from Grasshopper.
What is call forwarding?
Call forwarding is a phone system feature that works by redirecting any incoming call to another phone number or service. For example, you can use call forwarding to send a call directly to voicemail, to your home phone, or to a colleague’s smartphone. This feature is also often referred to as “call transfer.”
Why should I get a call forwarding solution?
- Forward any incoming calls to multiple phones at once to ensure every call is always answered.
- Use the settings to create a custom schedule that forwards incoming calls to different numbers depending on the time of the day.
- Appear local to your customers by getting a number with a local area code and having it forwarded to your line.
- Save time by forwarding customer calls and questions directly to informational extensions.
- Redirect calls to pre-recorded greetings – you can pitch to potential customers while they wait!
- No need to worry if it’s right for your business — call forwarding is included at no additional cost when you sign up for a Grasshopper phone number.
Get started with a 7-day free trial.
No credit card required. Simply confirm your number, create an account, and log in to start your free trial.
Ensure calls are answered with call forwarding.
Start receiving calls for your business whenever and wherever you want.
By getting your phone number through Grasshopper, you also get access to a ton of great features:
- A full virtual phone system with call forwarding, VoIP, voicemail transcription, and many more calling features.
- SMS texts that you can send and receive on your business number.
- Mobile and desktop apps to ensure you never miss a call, even when you're not in the office.
Explore Grasshopper's features:
Business Phone Number
Choose from our inventory of vanity, local, or toll-free numbers. Or port your own for free!
How to set up call forwarding:
Grasshopper makes it easy to use the call forwarding feature on your business line.
- Once you’ve chosen a number and signed up, go to Settings > Call Forwarding Settings > Extensions.
- Click edit next to the number an extension or create a new one.
- Select how you want Grasshopper to handle incoming and unanswered calls for each number you enter. You can forward to a cell phone or landline.
- Determine what time of day you want each number to receive calls.
- Configure your own schedule based on the time of day and which phone you’ll be using.
- Choose which order you want Grasshopper to call each number, either in order if there is no answer or simultaneously.
- To deactivate a number, click delete.
Frequently Asked Questions
What is call blasting?
With call blasting enabled, you can ring as many as 15 phone numbers at one time to help ensure a customer's call is answered. Please note the call blasting is a paid add-on feature to your account.
What does a caller hear while waiting for me to answer?
Grasshopper offers three flexible settings for determining what callers hear while their calls is being forwarded: a transfer greeting, on-hold music, or simple ringing. You can customize both the transfer greeting and hold music through their settings.
Can I forward calls from an 800 number?
You can! Grasshopper provides toll-free 800 number forwarding in addition to local number forwarding. Once you have signed up, you can easily add more numbers and set up call forwarding for each.