Hi rickdean, not being able to receive your phone calls can be very annoying. Let's look into why your calls are going straight to voicemail. Show Try resetting your network settings by inputting your device to see how to refresh your overall connection to the network. Also, make sure that call forwarding is turned off and not overriding your wireless voicemails. Use our Troubleshoot and Resolve Tool for step-by-step help to fix your voicemail issues. Let the tool walk you through some troubleshooting steps. This will provide you with our top resolutions. Let us know if this helps, and thank you for reaching out to the AT&T Community Forums. Jeff, AT&T Community Specialist Having your Samsung S6, s5, Note, Note II or other device send calls directly to voicemail can be caused by several things, most of which are easily resolved: CALL REJECTION IS TURNED ON:
BLUETOOTH IS CONFUSED:If all of your inbound calls are going straight to voicemail, try turning OFF your Bluetooth connection. Sometimes your phone may think it has a connection to a Bluetooth device (like your car or an earpiece) but that device is not talking to the phone. In this situation, you will not hear the phone ring and think that the calls are going straight to voicemail.
CALL BARRING IS TURNED ON:
SIM CARD HAS SHIFTED:
VOLUME IS TURNED DOWN:If your volume is turned down, the calls may be coming in but you did not hear the ringing so you think they are being sent directly to voicemail.
FORWARD TO VOICEMAIL IS ON:
VOICE OVER LTE IS ON:
ANTENNA IS BROKEN:This is quite rare but possible. If your cell have very intermittent connectivity the cold solder joint that connects the internal antenna (really just a small white clad copper wire) may have come loose. To test this turn OFF your WiFi to verify that you are ONLY receiving data from your cellular provider and try to send or receive calls, or surf the internet or send/receive emails… . How do you send a contact straight to voicemail on Samsung Galaxy s10?Step 1: Open the contact info for the person you want to send directly to voice mail. Step 2: Touch the three dots in the top right-hand corner to open the Settings menu for the contact. Step 3: Tap the box next to All calls to voicemail.
Can you send a call directly to voicemail?Yes, you can send incoming calls straight to voicemail, either for a particular extension or for all calls made to your phone number.
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