Nj unemployment out of state phone number

People with outstanding unemployment claims can now schedule in-person appointments at one-stop career centers across the state.

Table of Contents Show

Filing an Unemployment Claim
Filing an Online Claim
Claims Inquiry Center
Next Steps
One-Stop Career Centers
How do I speak to a live person at NJ unemployment?
What number do I call to claim NJ unemployment?
Can I collect unemployment from NJ If I move to another state?
Can I call in my NJ unemployment claim?

Lawmakers have repeatedly called on the department to launch in-person appointments to help residents struggling to get their benefits. For over two years, legislators said their offices have been inundated with complaints from residents who say their claims are in limbo.

Previously, in-person appointments were only available if initiated by the Department of Labor.

Since March, labor officials have been selecting claimants with long-standing claim issues for in-person appointments with unemployment agents. Now that the claimants who have been waiting the longest to resolve their outstanding issues have been given a chance for in-person appointments, the system is now open to any claimant.

Department of Labor Angela Delli-Santi said in a statement to the New Jersey Monitor that the department’s commissioner, Robert Asaro-Angelo, thought this was the “fairest, most equitable process.”

Since the Labor Department began reaching out to claimants in March, more than 22,000 appointments have been scheduled, including 4,800 in July, she said.

Roughly 1,740 half-hour appointments are available per week at any of the dozen one-stop career centers in the state. Appointments can be made between 8:30 a.m. and 3:30 p.m. Mondays through Fridays.

In-person appointments won’t help with claimants who filed appeals and are awaiting their hearing date, or for people who haven’t completed identity verifications.

The self-scheduling was soft-launched this month to ensure the agents at career centers could handle the volume of appointments, test the timeframe agents need to work with claimants, and be sure people can be seen quickly, Delli-Santi said.

State officials maintain the online system remains the most efficient way to file for benefits, but Delli-Santi said they understand “not everyone has the technology, the internet access, or the skills to navigate the system without assistance from one of our agents.”

Jobless claims surged at the start of the pandemic, leading to a backlog of claims and major delays in people receiving their benefits, though the overwhelming majority have been resolved now.

A bill on Gov. Phil Murphy’s desk would require in-person appointments to be available for workers who need help with ID verification, filing a claim, or filing an appeal, and for people who need information on their claim. It would also require the Department of Labor to respond to questions about claims within three weeks. Murphy hasn’t signaled if he will veto or sign the bill.

“Our mission has been — and continues to be — to get the most benefits to the most eligible claimants as quickly as possible,” Delli-Santi said.

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*COVID-19 Announcement: Some locations are still closed for in-person services. Customers needing to file for unemployment insurance are urged to apply online at MyUnemployment.nj.gov. If you are unable to access the internet, please call: North Jersey: 201-601-4100; Central Jersey: 732-761-2020; Southern Jersey: 856-507-2340. You may also request in-person services here.

You have lost your job or have learned that you will soon be laid off. Here are some first steps to take when you learn that you will be unemployed.

Speak with the company human resource director and make sure your records of accrued vacation days and holidays coincide with theirs. Take the time to discuss severance (a benefits package that many companies provide to compensate loyal employees for many years of service.)
Determine your eligibility for unemployment insurance.Visit the NJ Division of Unemployment Insurance website or contact your local unemployment office that serves your area andto determine eligibility and learn how to file an unemployment claim so that you will be ready to do so when you become unemployed.
If your employer provided healthcare coverage, learn about COBRA benefits so that you can maintain your health insurance without interruption.

Filing an Unemployment Claim

The New Jersey Department of Labor and Workforce Development does not charge a fee to file an unemployment claim. Anyone who visits a website that charges a fee for processing an unemployment claim should immediately exit that site before providing any confidential information.

Before unemployment benefits can be paid to you, you must file a claim. You are not permitted to file a claim until you are unemployed. You may file your new unemployment claim, or reopen an existing claim, via the Internet if you meet all the following requirements:

Worked only in New Jersey in the last 18 months, or
Worked in New Jersey and any other state(s) in the last 18 months, or
Worked for the federal government and in New Jersey in the last 18 months, or
Served in the military in the last 18 months and are physically present in New Jersey.

If you meet each of these requirements, you can file your unemployment claim online. If you do not meet the requirements, you must file your claim by telephone.

Filing an Online Claim

To file your online claim, you will need the following information:

Your Social Security Number
Alien Registration Number (if you are not a US citizen).
Your NJ driver’s license or NJ non-driver identification number.
Pension information (if you are receiving any pension or 401k).
Amount and duration of any separation pay you may be receiving.
Recall date (if you expect to be recalled to your job).
Union hiring hall information, including local number and address (if you get work through a union).
Military Form DD-214 (if you were in the military in the last 18 months).
Form SF-8 or SF-50 (if you were a federal employee).
Your bank account number and routing number (if you plan to get your benefits through direct deposit).
For each employer that you worked for in the last 18 months, provide the following:
- Complete name, address, and phone number of employer
- Your occupation with that employer
- Beginning and ending dates of employment
- Reason for separation

If you meet these requirements, you can file your unemployment claim online. The information you submit is confidential and the website is secure. If you have a question about your claim or about unemployment insurance, contact the Division of Unemployment Insurance.

Claims Inquiry Center

If you do not wish to file your claim via the Internet, or if you have specific questions you may call your Claims Inquiry Center from Monday through Friday, excluding holidays between the hours of 8:30 AM and 4:30 PM. Your claim will be dated the Sunday of the week in which you call so make sure you call during the week you want your claim to begin. The week runs Sunday to Saturday.

Central NJ	732-761-2020
Northern NJ	201-601-4100
Southern NJ	856-507-2340
Out-of-State	888-795-6672 (toll-free)
TTY	7-1-1

Next Steps

Once your unemployment claim has been accepted, you will receive regular benefits. The amount of unemployment benefits you may receive each week is your Weekly Benefit Rate (WBR). The amount will be 60% of the average weekly earnings during your base year period, up to a maximum amount. The maximum amount may change each year.

Program guidelines and benefits may change. The most current information about NJ unemployment guidelines and benefits is available here.

One-Stop Career Centers

Below is the list of phone numbers to claim your weekly benefits. Phone numbers are assigned according to the One-Stop Career Center that provides reemployment services in your area.

Camden	856-614-3801	Passaic	973-458-6724
East Orange	973-680-3518	Paterson	973-977-4307
Elizabeth	908-820-3969	Perth Amboy	732-937-4525
Hackensack	201-996-8021	Phillipsburg	908-859-5467
Jersey City	201-217-4602	Plainfield	908-412-7779
Randolph	973-328-6490	Pleasantville	609-441-7581
Neptune	732-775-5131	Somerville	908-704-3366
New Brunswick	732-937-4525	Thorofare	856-853-4177
Newark	973-648-7601	Toms River	732-286-6460
Newton	973-383-4432	Trenton	609-292-6800
Out-of-State Claims	888-795-6672	Vineland	856-696-6591

How do I speak to a live person at NJ unemployment?

Customer service agents at the numbers below can accept your Unemployment Insurance claim over the phone:.

North New Jersey: 201-601-4100..

Central New Jersey: 732-761-2020..

South New Jersey: 856-507-2340..

Out-of-state claims: 888-795-6672 (you must call from a phone with an out-of-state area code).

New Jersey Relay: 7-1-1..

What number do I call to claim NJ unemployment?

Telephone numbers are assigned according to the One-Stop Career Center that provides reemployment services in your area. If you live in another state and are not a commuter, call the New Jersey call center that handles out-of-state claims at 1-888-795-6672, to claim continued benefits.

Can I collect unemployment from NJ If I move to another state?

If you worked in New Jersey and moved to another state You can file your claim online, or you can call the Reemployment Call Center for out-of-state claimants at 888-795-6672.