Wells fargo account not showing up online

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Wells fargo account not showing up online

Wells fargo account not showing up online

Hello there.
Since Fev 14 my Wells Fargo account that does not show pending transactions, and only shows the transaction once it posts.
On Line on WF I can see a lot of pending transactions but it not showing on Simplifi

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Comments

  • Wells fargo account not showing up online

    Hello @Bruno Pereira,

    Thank you for taking the time to report this to the Community, although I'm sorry to hear that your pending transactions are no longer downloading from Wells Fargo.

    I'd be happy to get this issue escalated, however, I do need a bit more info from you. First, would you mind providing the name of the account in question, as it appears in Simplifi? I'll also need a few example transactions that are missing in Simplifi with the Date, Payee, and Amount. If you have a screenshot of the transactions displayed on the bank's website, as well as a screenshot of the corresponding account in Simplifi showing that the transactions are missing, these would be great to have as well.

    Additionally, is the balance of the account in Simplifi being affected by the missing transactions, or does it appear to be correct?

    Thanks in advance!

    Wells fargo account not showing up online

    -Coach Natalie

    0

  • Wells fargo account not showing up online

    Name of account EVERYDAY CHECKING Checking - It is showing on Simplifi.

    Now Its not updated since 19th. And I have today(feb-22) 23 transactions pending on line of WF.

    The balance show only Current posted balance on line without pending.

    Exemple 

    02/22/22 PURCHASE MURPHY EXPRE NORTH MIAMI B FL CARD2249 $50.06  
    02/22/22 PURCHASE 7-ELEVEN SUNNY ISLES B FL CARD2249 $2.02
     

    02/22/22 PURCHASE EL TROPICO C NORTH MIAMI B FL CARD2249 $14.97

    1

  • Wells fargo account not showing up online

    Following this. I am experiencing the same issue with both my Wells Fargo account. Was experiencing this issue with  my Chase account but it looks to have updated today.

    1

  • Wells fargo account not showing up online

    I have issue where Wells Fargo isn't updating transactions. I have multiple Wells Fargo Accounts.

    Yesterday the pending transactions, and balance wasn't up to date.

    Today the balance is up to date, pending transactions still don't show, but now cleared transactions since Feb 18th don't show.

    I'm also now intermittently getting Error "QCS-503-3" on different WF accounts after doing the account reset, which I've now done twice.

    Seems there's an error either connecting or downloading. How can I solve this?

    1

  • Wells fargo account not showing up online

    Same issue here. Wasn’t updating balance or pulling in pending transactions through the weekend. Now it’s pulling in the right balance, but no transactions - pending or cleared - have pulled in since Friday.

    1

  • Wells fargo account not showing up online

    Same issue here. Wasn’t updating balance or pulling in pending transactions through the weekend. Now it’s pulling in the right balance, but no transactions - pending or cleared - have pulled in since Friday.

    Agreed.  This seems to be happening more and more often lately as well.

    Quite honestly, Is Simplifi not going to remain as good an option for WF customers as it used to be?

    0

  • Wells fargo account not showing up online

    Hello All,

    Thank you for reporting the issues that you're seeing with Wells Fargo to the Community, although I apologize that this is occurring for everyone.

    I'd like to go ahead and get these instances escalated so our Team can research and figure out what's going on. With that being said, for anyone experiencing this issue with Wells Fargo, please provide me with the name of the account(s) in question, as it/they appear in Simplifi. I also need a few example transactions that are missing in Simplifi with the Date, Payee, and Amount, as well as the balance displayed in Simplifi for the account(s), and the balance displayed on Wells Fargo's website for the account(s).

    Screenshots of the transactions and balance displayed on the bank's website, as well as screenshots of the corresponding account in Simplifi showing that the transactions are missing, as well as the balance in Simplifi, would also be wonderful to have.

    @Bruno Pereira, since it sounds like you're also seeing a balance discrepancy in Simplifi, please provide me with the current balance displayed in Simplifi, as well as the current balance displayed at Wells Fargo's website, and I will get the issue escalated using the provided examples.

    Thanks, everyone!

    Wells fargo account not showing up online

    -Coach Natalie

    0

  • Wells fargo account not showing up online

This discussion has been closed.

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