by Milan Stanojevic Show
Milan has been enthusiastic about technology ever since his childhood days, and this led him to take interest in all PC-related technologies. He's a PC enthusiast and he... read more Updated on February 22, 2022
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The annoying issue when Zoom video is not working is usually not a serious one, thankfully. When Zoom is unable to detect a camera, you don’t see it in Zoom settings. Other times, Zoom detects your camera, but then the video box only displays a grey area, and there’s no output. These troubleshooting steps will help you fix this problem quickly. Why do I get a black screen in Zoom video?It’s not uncommon to experience black screen issues with your webcam, and if this happens, this issue will affect all apps on your computer, including Zoom. This occurs due to driver problems or certain bugs, which will make Zoom unable to detect a camera thus resulting in a black screen. There are many similar issues and users reported that Zoom failed to detect a microphone due to USB problems, so be sure to try using different ports. What can I do if Zoom meeting is not showing videos?1. Restart your computerAs with many software issues, when troubleshooting Zoom that is unable to detect a camera or video not working, an excellent first step is to reboot your computer. What rebooting does is that it refreshes the system and fixes minor software conflicts that may be causing the problems. Therefore, when you experience Zoom video not working, restart your computer or do it manually. Close the client and power off your machine. Wait for a couple of seconds for the computer to shut down completely, and then turn it back on. Test your Zoom video again if the video is now showing. If the issue persists, then continue with our troubleshooting guide. 2. Reinstall the Windows Zoom client
If restarting your computer does not fix the problem, and the Zoom meeting is not showing video still, then uninstall the Zoom Windows client and reinstall it on your system. When your PC restarts, download and install Zoom again. Test it now to see if the reinstallation has solved your issue of Zoom video not working. Some PC issues are hard to tackle, especially
when it comes to corrupted repositories or missing Windows files. If you are having troubles fixing an error, your system may be partially broken. If reinstalling Zoom the classic way doesn’t work, it could also be because after you uninstall the program, it still has some leftovers that can interfere with the new install. 3. Use a Zoom alternativeIf Zoom continues to misbehave even after you troubleshoot it, you’ll probably have to think of using an alternative service to hold your video conferences, and we recommend you give Pexip a try. Not only does it deliver high-quality imagery, but the video conferences will also be encrypted, so you don’t have to worry about the security or privacy of your video conferences. More so, the service is accessible via web browser, so you can securely join with your PC, smartphone, or conference room from any location, just as long as you have Internet connectivity. PexipZoom isn’t the only video conferencing tool out there, with Pexip being a perfect example of a solid alternative. 4. Close other applications that have access to your cameraZoom may be unable to detect a camera if the webcam is currently engaged with a different program. Other programs such as Skype may be using the computer’s camera, and if this is the case, Zoom won’t be able to use the camera at the same time. To see the apps that have access to your camera or are using it, press the Windows key and navigate to Settings, select Privacy and click on Camera. After reinstalling and restarting your computer, make sure that you close other applications that have access to the camera you wish to use with Zoom.
5. Update your camera driver to the latest version
Doing this procedure manually is not very hard but it can still go wrong and if you install the wrong driver you will be right back where you started. You can do this procedure the easy way, by using specialized software. Some of the most common Windows errors and bugs are a result of old or incompatible drivers.
The lack of an up-to-date system can lead to lag, system errors or even BSoDs.
DriverFixDrivers will no longer create any problems if you download and use this powerful software today. Disclaimer: this program needs to be upgraded from the free version in order to perform some specific actions. Do you want to learn how to update all of Windows 10 drivers? Follow this guide for more info. 5. Unblock Zoom from the Windows 10 camera privacy settings
As per the previous troubleshooting step, you may also want to disable the other applications and block their camera access, in case they are somehow making use of the camera in the background. Zoom is a superb videoconferencing application, and if Zoom video is not working, it defeats the aim of using this platform unless, of course, you only want to use audio. The troubleshooting steps outlined on this page, if done correctly, will get you right back on track and repair this issue. Frequently Asked Questions
NewsletterWhy can't I see myself on Zoom meeting?To restore the video of yourself: Click the View button in the top-right corner of the video window. Click Show Self View. The video of yourself is displayed on your screen.
Why is my video black on Zoom?The black screen during screen sharing could be caused by a graphics card with automatic-graphics switching (such as an Nvidia card). Open the Nvidia Control Panel in the Windows Control Panel. Click Manage 3D Settings. Click on Program Settings under I would like to use the following 3D settings.
How do I enable video on Zoom?Enabling video preview. Sign in to the Zoom mobile app.. In the bottom-right corner, tap Settings .. Tap Meetings.. Tap the toggle next to Always Show Video Preview to enable the setting. Note: If the Always Turn Off My Video setting is also enabled, you will not see the Video Preview dialog when joining a video meeting.. |