Xfinity one 800 number for customer service

Comcast Phone Numbers and Emails

Toll-Free Number:

• (800) 266-2278

Customer Service:

• (888) 959-6783

  Call Centre

• (800) 934-6489

  Xfinity

• (800) 945-2288

  Xfinity

• (888) 379-2546

  Xfinity Home Security Systems

• (888) 986-8447

  Xfinity Home Security Systems

Comcast Email:

Privacy Inquiries

Claim Your Business

More phone numbers and emails Less phone numbers and emails

Comcast Contact Information

Corporate Office Address:

Comcast

1500 Market Street

Philadelphia, Pennsylvania 19102-2148

United States

Summary of Comcast Customer Service Calls

45K TOTAL
CALLS

06:53 AVG CALL
DURATION

14% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Comcast Customer Service?

Payments and Charges Question:

• 2h ago “Payments”
• 2h ago “Billing”
• 3h ago “Billing issues”

Staff Question:

• 5h ago “New service”
• 5h ago “Newservice”
• 6h ago “They didn't turn off our service yet”

Product/ Service Question:

• 22h ago “Tv and internet not working”
• 1d ago “Cable not working”
• 1d ago “Local channels not working”

Request for Information Question:

• 19h ago “Im looking for internet service”
• 23h ago “About my excessive bills”
• 1d ago “About a bill”

Account Question:

• 9h ago “My password isn't working”
• 22h ago “Can't access email account”
• 1d ago “Fraud account”

Activation/ Cancellation Question:

• 20h ago “Activate paramount channel”
• 2d ago “Cancel internet”
• 2d ago “Terminate service”

Return/ Replace Question:

• 7d ago “Change address”
• 14d ago “Re equipment returned and I am being billed for it.”
• 14d ago “I'm moving do I have to return cable box”

Shipping and Delivery Question:

• 9d ago “Because I want to get the address and phone number for your corporate office”
• 12d ago “Order delivered to wrong address”
• 16d ago “The World Series is not coming through on my television”

Cards Question:

• 2d ago “Cable card”
• 29d ago “Change of credit card number”
• 1M ago “I need my transfer PIN number”

Employment Question:

• 1M ago “Pay off past due balance”
• 4M ago “I don't know any other specification to tell you why I'm calling you I need your help do your job”
• 4M ago “Pay off quote on my I phone”

Refund Question:

• 12d ago “Get a refund”
• 2M ago “Refund”
• 3M ago “When will I recive my $54.64 refund”

Website/ Application Question:

• 6M ago “Can't get through on website to change servuce”
• 7M ago “On the website it says my customer return label is ready but where on the website is it?”
• 11M ago “I filled out a low income application”

Other Question:

• 1h ago “Update data”
• 4h ago “Problems with one of my cable boxes”
• 5h ago “Pissed off”

About

Comcast Pros and Cons

Pros: When it works its good, Internet speed, Internet service, No pros, When it works right

Cons: Poor customer service, Service, Outrageously high prices, Lack of communication, Lack of customer service

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Summary

Comcast Corporation is a telecommunication company. It was founded by Ralph J. Roberts, Daniel Aaron, and Julian A. Brodsky in June 1963. The headquarters is based in Philadelphia, Pennsylvania, United States. Comcast is a large provider of internet and telephone services. The company serves residential and commercial customers in 40 US states and in the District of Columbia. It owns the international media company NBCUniversal. Comcast offers the following products: cable television, VoIP phone, digital telephone, home security systems, and TV production. The company has a controlling stake in Spectacor which includes the Philadelphia Flyers NHL hockey team with their home arena. Comcast Corporation is traded on the NASDAQ under the ticker symbol CMCSA.

Comcast is ranked 330 out of 1599 in Telecommunications category

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