Blue cross and blue shield of nc login

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Instructions regarding resetting your password have been sent to the email address on file. If no email is received within 10 minutes, check that the submitted user ID is correct or contact the system administrator for additional support.

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To log into eBenefits, click the button below for YOUR enrollment system. If your employer is not listed, select the "eBenefits" button below or contact your HR representative for assistance.

Once you’re logged into eBenefits, you can complete your OPEN ENROLLMENT, make changes and access your benefit information through BlueConnect, where you can find your EOBs and order new ID cards.

Important Note Regarding Passwords:
If you are having issues logging into eBenefits, do not continue to attempt to log in or you will lock your account. Instead you have the option to reset your password. Simply click “Reset your account” then “I can’t remember my password." From there you will be prompted to a screen that will ask you to enter your username so a passcode can be sent to the email address you have in eBenefits.

Access Your Benefits via eBenefits

Login to eBenefits, the State Health Plan's Enrollment System

Retirees Using the ORBIT System

Login to eBenefits through ORBIT

Employees Using the BEACON System

Login to eBenefits through BEACON

Employees of the University of North Carolina and Constituent Institutions

Click here to login to eBenefits through your institution

Employees of the NC General Assembly

NC General Assembly employees login to eBenefits

Open Enrollment

Blue cross and blue shield of nc login

During Open Enrollment, you can enroll in the State Health Plan, switch between plans and add or remove dependents without a qualifying event. Please remember that when adding dependents to a benefit plan, you will be asked to provide documentation of dependent eligibility under the State Health Plan.

To enroll or make changes to your State Health Plan  benefits, members use the eBenefits system. If you are employed by any of the organizations above, or your organization uses any of these systems, please enroll by clicking on the corresponding gold button above.

Outside of Open Enrollment, members can make changes due to a qualifying life event. A list of qualifying life events can be located in the applicable Benefits Booklet.

Eligibility Information and ID Cards

Enrollment and Eligibility

Permanent employees working a minimum of 30 hours per week may enroll in the State Health Plan.  They can also enroll their eligible dependents.  Permanent employees working 20 or more hours, but less than 30 hours per week, may enroll but must pay the full cost of coverage.

Non-permanent full time employees are eligible for the Plan’s High Deductible Health Plan. Click here for more information regarding that Plan option.

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Resources for Blue Cross NC Members

Putting health care in your hands

Get more out of your health insurance

Managing your insurance plan is the key to better health. Our member resources give you the information, documents and help you need to stay on top of your health care. 

Making a payment just got easier

Pay your monthly premium, set up autopay or keep track of your past payments. 

Pay My Bill

Find and download important forms

Download claim forms, appeal forms or coverage documents to manage your medical services.

Find Member Forms

Save money with an in-network doctor

We have one of the largest provider networks. Find a doctor in your network that meets your needs.

Find a Doctor

Use the benefits you're paying for

Plan benefits can sometimes be overlooked. Understand your coverage and plan your care.

Log into Blue Connect


Avoid having claim forms returned to you

Learn more about when you should submit forms, what you need for each form, and why you may have had one sent back to you. 

Member Claim Form Information

 

Blue cross and blue shield of nc login

With Healthy Blue, Blue Cross NC is serving Medicaid members across the state.

Learn more about how Medicaid works in North Carolina and Healthy Blue eligibility.

Learn more about Healthy Blue

Using Your Plan

  • Members: What You Need to Know
  • Member Rights and Responsibilities
  • Proof of Coverage
  • Request Prior Review
  • Transparency in Coverage

Medicare Members

  • Medicare 101
  • Medicare Resources
  • Medicare Forms Library
  • Find a Medicare Plan

Dental & Vision

  • Dental Blue
  • Dental Blue Select
  • Dental Forms
  • Vision Forms

Need help understanding health insurance?

In fact, more than half of American consumers have what’s called “low health literacy.” We want to fix that.

We’re working to create a Health Insurance 101 virtual classroom where everyone can:

  • See how health insurance works, step-by-step
  • Find the right place to go when they need medical care
  • Get tips for managing health care costs
  • Find definitions for health insurance words in easy-to-follow pictures

See How Health Insurance Works

Blue cross and blue shield of nc login

Blue cross and blue shield of nc login

Did you know?

Navigating health insurance can be confusing, but it doesn't have to be. Blue Cross NC puts you in control of your health care with our easy-to-use suite of online tools - available anywhere, anytime.

Blue Connect gives you convenient access to all the things you need to feel confident in your health care decisions - like Find a Doctor, cost estimators, coverage details and our 24/7 nurse hotline. Away from your computer? Our Blue Connect Mobile app gives you the same great features while on-the-go.

Blue Connect Tools


Blue cross and blue shield of nc login

Register and log in to our exclusive site that offers: Details of plan benefits, claims and plan changes; billing and payment options; access to personalized wellness programs; exclusive online discounts; and more.

What is NC Blue Connect?

• Blue Connect is your online resource that can help you manage. costs, make more informed health decisions and reach personal. health goals anytime. As a State Health Plan member you can: • Find a provider.

Does BCBS of NC have an app?

The app is available for free. Blue Connect Mobile is compatible with iPhone iOS 13 or later and Android 10 or later operating systems.

How do I pay Bcbsnc online?

You can pay your premium online using a credit card, debit card or electronic transfers from a bank account (you'll need to log in to Blue Connect or register for Blue Connect first). Go to Blue Connect Billing & Payments. You can: Make a one-time payment.

Is BCBS of NC open today?

Blue Medicare Rx (PDP) 7 days a week: 8 a.m. - 8 p.m.