Cvs customer service jobs work from home

by Chris Durst        Oct. 20, 2022

CVS is one of the largest providers of pharmacy services, and they own Aetna, the health insurance giant.

The company has posted openings for Work from Home Prior Authorization Reps. The pay range is $17-$27.16/hr. A computer is provided.

No state hiring restrictions are mentioned in the listing.

College is not required.

Hiring from the US only.

Here’s what the company has to say about the openings:

Job Description
The representative is the initial point of contact for Prior Authorization requests from members, providers, and a diverse customer base. The representative will make determinations if a complex request should be transferred to a technician or pharmacist for assistance. Additionally, they are responsible for maintaining complete, timely, and accurate documentation of all approvals and denials.

To be successful in this role, you will need proficiency in pronouncing drug names and diagnoses and recognizing medical terminology. As well as navigating multiple software systems to document conversations and outcomes, which require keyboarding skills.
This is a call center environment and the representative will be required to take inbound calls.

*This position could require mandatory overtime.

*****Important this requisition is for the second shift. 12pm-8pm CST******

We offer a comprehensive benefits package that includes medical, dental, and vision insurance as well as a wide-ranging list of supplemental benefits and discount programs. In addition to sixteen paid days off for employees, we also offer ten paid holidays.

Pay Range
The typical pay range for this role is:
Minimum: 17.00
Maximum: 27.16

Please keep in mind that this range represents the pay range for all positions in the job grade within which this position falls. The actual salary offer will take into account a wide range of factors, including location.

Required Qualifications
All training will be provided virtually.
Required to provide high-speed internet.
Private dedicated workspace.

Preferred Qualifications

• Previous experience in pharmacy or healthcare industry
• 1+ years’ experience in customer service or call center environments.
• Pharmacy Tech License is a plus.

Education
Verifiable High School Diploma, GED, or equivalent.

CLICK HERE for full details and to apply. For more jobs like these, check our Newest Jobs & Gigs page. May you be working from home soon!

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