Well whenever you’re logged into Google you’ll see a little picture in the top right of the window. This profile picture can be viewed by other people who use Google services, including when you send emails or use Google Chat. Show
If you’re using the free version of Google’s products then you’re able to update the image that’s used as your profile picture whenever you want:
However if you’re using Google Workspace you may have found that this option isn’t available to you. D’oh! So what needs to happen now? Well the administrator needs to take some action… Adding a user’s profile picture in Google Workspace – administrator actionWhen Google Workspace is initially set up, it’ll create a little profile picture that looks something like this: the word Google and the first letter of your user’s first name. And whenever any of your Google Workspace users send emails in/outside the organisation or use services like Google Chat, then the other person will see something like this when they hover over the sender’s name: Or something like this in a mobile email display: And if the recipient then adds the sender to their Contacts list, then they’ll see something like this: Which is slightly better but still not an ideal way to present oneself. However, as Google Workspace administrators you can choose to add more meaningful profile pictures when you add users or at any time really:
Notes:A user’s profile photo is stored in their personal Album Archive, at get.google.com/albumarchive. This album will store profile photos uploaded by administrators as well as by the user themself. If an admin adds a profile photo to a user’s account, the photo is visible only to users in your organisation. External users will still see the initial letter of the user’s first name or the default silhouette, unless they’re using Google Chat. In Google Chat they will see the administrator added profile picture. If a user changes their own profile photo however, it will be visible to everyone, across all Google products. Allowing users to change their own profile picture in GoogleWorkspace – administrator actionSo, adding profile pictures works if you’re a small business with just a couple of employees, but gets unwieldy very quickly as you start to take on additional employees. A better option at that point is to allow users to add their own profile pictures – but probably best to have some policies around what is considered an acceptable user profile photo first! Remember, if a user changes their own profile photo, it will be visible to everyone, across Google products. To allow users to edit their own profile picture
Note: Changes typically take effect in minutes, but can take up to 24 hours. Let your users know that they can now change their profile photos if they wish.You can use this text to send instructions to them if you wish: Hi, We’ve recently enabled the ability for employees to change their profile photos in Google Workspace. If you’d like to change your profile photo please do the following:
Photos must be in JPEG or PNG format only and maximum file size is 5 MB. The image you upload will be seen by anyone using a Google product, in or outside of the business, so please make sure your photo is professional and reflects the values of our organisation (no cat photos!). If you have any questions, concerns or issues with uploading your photo, don’t hesitate to get in touch at: Troubleshooting
Get more usable and practical adviceLearn how to tap into the full potential of Google Workspace on your own terms, at your own pace, without neglecting your actual business. Sign up for the weekly newsletter. Published every Sunday night to set you up for the week ahead. Designed and written by a small business owner for small business owners. Why can't I change my profile picture on my Google business account?Options to update users' Name, Photo, and Gender are disabled by default. Only a Google Workspace Admin can enable those options for non-Admin users.
How do I change my profile picture on Gmail business?If you need help, go to Find a user account. Click the user's name to open their account page.. To add a photo, click the profile avatar .. To change a photo, click the profile photo. select Change photo.. To remove a photo, click the profile photo. select Remove photo.. How do I delete my Google business profile picture?Select the business listing you want to delete a photo from. Click Photos on the left side of the navigation. Choose the photo you want to delete in full-screen view. Click the trashcan icon in the top-right corner.
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